Hostgator believes in high quality of service rather than cheap products. They take care to provide the exact service that the customer wants and has a excellent after sales support which is accessible all the time.

Hostgator has three unique plans resembles their logo and called Hatching, Baby and Swamp, which has unlimited storage and bandwidth. They also have attractive offers for reseller hosting and dedicated servers. 

Technical Details

Hostgator offers its customers a wide range of free tools which will cater to all kinds of applications including e-commerce, statistics, email facilities and control panel.

Control panel: cPanel 10
Platform: Linux
Commerce scripts
SQL databases Spam filter
SMTP
IMAP Support

Customer care

Friendly attitude towards customers is one of the peculiarities of the HostGator hosting company. You can reach their support 24/7 by email, phone and fax.

Important Performance Characteristics

Hostgator assures 99.9 % uptime with a guarantee to pay back full month payment if the uptime is less than 99.9%. Customers can opt for short term contracts instead of long term ones, but with the same facilities like long term plans. The customers are allowed to cancel the agreement anytime and if they go out of the contract within the first 30 days, full refund is guaranteed. This offers reseller hosting apart from dedicated servers. It allows the customer to create unlimited domains and accounts.

Security Aspects

HostGator assures strong isolation of user accounts and is running mod_suPHP.
SFTP is not available. Overall security rating is good.